Frequently Asked Questions
Everything you need to know about your Ali Specials experience.
How do I determine my size for clothing items?
Each product page features a detailed size chart with specific measurements. We recommend comparing these against your favorite pieces at home to ensure a perfect fit.
What is the standard shipping timeframe?
Most orders are processed within 48 hours. Standard domestic shipping typically takes 5-7 business days, while international delivery can take between 10-15 business days.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, swimwear and earrings are final sale.
Are the materials used in your collections sustainable?
At Ali Specials, we are committed to ethical sourcing. Many of our collections feature organic cotton and recycled polyester to minimize our environmental footprint.
Can I modify or cancel my order after it's been placed?
To ensure fast delivery, we begin processing orders immediately. You can cancel or modify your order within 1 hour of placement by contacting our support team.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.